Customer Service
Hey there 👋, how can we help?
Your most commonly asked questions
How can I trace my package?
How long is the delivery time?
How long does it take for a return or an exchange to be handled?
How do I make a return?
How much does it cost to make a return?
.svg){kind=icon}
.svg){kind=icon}
Our guides are jam-packed with info!
Have a hard time finding the right size? Need a helping hand in figuring out how to best wash your new outdoor jacket? In the midst of our guides, you’ll find plenty of good-to-know info, everything from protecting your gear to having a look at our size charts.
Terms, returns & other important stuff 👌
Need more information about delivery- or payment methods, or are you in need of a rundown on how to return or exchange your product? Look here!
Psst... did you know that we always offer free shipping over €100 and free returns for 30 days?
.svg){kind=icon}
.svg){kind=icon}
