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FAQ - Frequently asked questions

Here you’ll find the answers you seek. Still searching? 👀
Don’t hesitate to contact us using the form below!

Here you’ll find the answers you seek. Still searching? 👀  Don't hesitate to contact us using the form below!

Popular categories

Ordering

Is it possible to buy RevolutionRace clothing from a physical store?

Is it possible to pre-order products that aren't in stock?

What happens after I've finalised an order?

Do you sell gift cards?

How old must one be, to be able to order?

Can I make changes to my order?

Can I cancel my order?

Can I make a purchase as a business?

Why was my order cancelled?

Payment

Can I change my payment method?

Where do I find my invoice, with value-added-tax (VAT) specified?

Which payment methods do you offer?

Delivery

How can I trace my package?

How long is the delivery time?

What should I do if a product has been damaged during shipping?

What happens if I don't pick up my package at the relay point on time?

What delivery options do you offer?

Product & material

Do your trousers come in different lengths?

How come there’s a difference between the fit of my trousers, even though it’s the same model and size?

What does Rescue refer to?

Vad är Hypershell®?

What size should I pick?

Returns & exchanges

How do I make an exchange?

What do I do if I don't have a return label or return form?

How long do I have, to make a return or an exchange?

How long does it take for a return or an exchange to be handled?

How do I make a product claim?

How do I make a return?

Can I return items received in separate deliveries in one package?

Will I receive a new invoice if I make an exchange?

How much does it cost to make a return?

Discounts

How do I use a discount code?

What happens to my discount if I make an exchange?

Can discounts and deals be applied after an order has been placed?

I was promised a discount when I subscribed to the newsletter; when will I receive my discount?

How do I know the discount code has been applied?

Contact us

Other ways to get in touch

We love hearing from you guys! Feel free to contact us by filling out the form on this page, or by sending us an email directly at support@revolutionrace.eu

E-mail us!

 

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