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How do I make an exchange?

 

How to create a prepaid return label

1.

Enter your contact information in the DHL:s easy return portal 
here

2.

Provide your RevolutionRace order number in "Reference 1”

3.

Verify that your contact information is correct

4.

Download and print out your label

5.

Attach the label on the package and bring your parcel to the service point written on the return label.

 

Keep in mind that the fastest and easiest way to exchange a product is simply to return it and place a new order. If you’d rather handle it as an exchange, please note that you can’t switch out the product model, only the size or color of the product that you originally ordered. If you bought the product on sale, you may not exchange it for a different color. The first exchange is free, after that we charge a fee of €6 to reduce the emissions from transportation.  We only approve returns of clothes that come back to us in their original condition. If you’ve used, washed or removed the tags from the clothes we won’t be able to resell them to another outdoor adventurer and can’t approve your exchange. Unfortunately, we have to charge a fee of €16 for unapproved exchanges to cover our losses. You must use our pre-paid return label to get free shipping. If you’ve lost your return form or label, please contact our customer service team.

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